Find Out How We Earned Our Good Reputation

Homeowners all over Aitkin and the Brainerd Lakes area, just like you, count on us for plumbing, heating, and cooling efficiently and affordably. Read below about some of what we have done.

“When They Do It Right, Why Call Anyone Else?”

Dave, Erin and the whole Northern Air crew have gone over and above anyone else in their service to us. We recently moved and our new house had many issues. Dave was very good about coming out quickly when needed. He is very knowledgeable and eager to help us understand our home. If you want a company for life, do as we have and choose Northern Air.

~ Jon & Jan Hegman, Aitkin, Minnesota

Northern Air has serviced our lake cabin for several years. I first hired Dave Rom to add a second bathroom including a shower, toilet, and sink. This job required work in a crawl space with limited head room. He did an excellent job. Since then, Dave has taken care of opening and closing the cabin for our seasonal use. Dave does his work when requested promptly and never leaves a mess.

~ Cordell Guse, New Brighton, Minnesota Excellent service.

They can fix anything.

~ Todd Hendricks, Watertown, Minnesota

Dave has done an outstanding job for us with opening and closing our cabin for years. We have also used Dave for other cabin projects. Dave is great and completely trustworthy.

~ Dan Naumann, Arden Hills, Minnesota

Dave arrives in a timely manner, stays on task, tiddies up his work area and gives value for the price. We have never been dissatisfied with his work. He goes out of his way to accommodate the customer.

~ Ronald Haglund, Aitkin, Minnesota

We have been using Northern Air for many years and have had nothing but super service from them. One Labor Day in particular, we had a major problem with our sewer. Dave was there in an hour to fix it. I would definitely recommend them..

~ Paul E. Boucher, Plymouth, Minnesota

Mary and I have been using Northern Air for many years. Not only is the work done right at a fair price, we also find both Dave and Erin very nice people. This also includes the employees that I have dealt with. We have nothing but good things to say. I wish all businesses were as professional and friendly. They also show up on time when you call. which is a big plus.

~ Mr. & Mrs. John Kinzel, Aitkin, Minnesota

I would highly recommend Northern Air for any plumbing or heating needs. They will work hard to make sure your job is done right the first time.

~ Pauline Anderson, Aitkin, Minnesota

We appreciate your good service and dependability.

~ Bea Roscoe, Aitkin, Minnesota

I know Dave is very busy but it's never been more than a few days before he has stopped to answer my questions and do what he needed to do. He's very knowledgeable about his business and makes me feel confident that he's doing exactly what needs to be done. I'm very thankful I chose him to work on the heating system.

~ Joanne Y. Fedorko, Aitkin, Minnesota

I've completed business/projects with Northern Air Plumbing & heating ever since Dave owned the company. No matter what size project, large or small, Northern Air could be depended on. From the bidding process, to design, all the way to completion of the project, Northern Air will get it done. Dave and Erin really care about their customers and always have friendly top notch service at reasonable rates. I would recommend everyone to use Northern Air and call them first for your plumbing and heating needs.

~ Jeff Sharp, Facility Manager, Mille Lacs Academy

You are my "go to" for furnace and air.

~ Gerald Fridgen, Aitkin, Minnesota

It has been a pleasure to work with Dave from Northern Air for plumbing and heating in installation and repair in our home. We have experienced exceptional quality in workmanship, reasonable costs, and prompt, clean, reliable, courteous, and informative services. We could not be happier with the services provided and have trust and confidence in Northern Air for all our plumbing and heating needs. Thanks!

~ James Mehle, Isle, Minnesota

Dave is very knowledgeable, courteous and we trust his work that he has done for us. Before we met Dave, we had housing work on our furnace which they say they fixed it but did not because they didn't have a clue of what they were doing. We are very pleased that we found Dave and are very satisfied with his work and would recommend him to our friends.

~ Maurice Benjamin, McGregor, Minnesota

Service was great and fast since our furnace was not working. At least it was not -20F. Technician found the problem and ordered the parts which arrived the next day.

~ Andrew Dodge, Aitkin, Minnesota

I got your name from Mille Lacs Energy. They told me you know about Plenum heaters and I needed someone like that. The tech that was at my house sure was knowledgeable in what he was doing. I will call again and my brother said he would call them too.

~ Wayne Brodal, Deerwood, Minnesota

Dave is one of the hardest working people I know. I have referred him to several friends who have all been very pleased. Dave is prompt, reliable, honest and reasonable.

~ Marcia Hasskamp, Aitkin, Minnesota

Very prompt call back. Same day emergency service. Very helpful office secretaries, receptionist and billing.

~ Mary Samson, Clayton, Wisconsin

Fast and courteous service. Dave Rom is someone you can trust to do a good job.

~ Phil Homme, Sun City West, Arizona

Northern Air is quality and service at its best. They were our plumbing and heating contractor on our build. They explained the different heating and cooling systems available and helped determine what would be best for us. They are the definition of excellent customer service, something many say they provide but few do.

~ Tom & Sandy Crotteau, St. Paul, Minnesota

Thank you for providing us with such great service. We greatly appreciate your knowledge and fast service.

~ Megan & Matthew Hurstad, Hudson, Wisconsin

We have used Northern Air for over 12 years from construction of our own house to maintenance on commercial properties. Even now, while we live in another state, we count on Northern Air to solve our problems correctly and honestly-with confidence. Jeff Miller, Venice, Florida Dave and Tom have been the most reliable, trustworthy contractors we have dealt with while building our cabin. Customer service is excellent. Dave returned our calls no matter the time of day. Greta value for the money! Tom was very patient with us.

~ Marcie Koetke, Rosemount, Minnesota

Northern Air is a very good company! When I called them with a problem, they were very prompt and very knowledgeable at their work. Excellent service, very courteous and so friendly.

~ Gary Gray ~ Aitkin, Minnesota

You guys are good. I have no idea how you could get any better.

~ Gil Whitson ~ Deerwood, Minnesota

Northern Air comes highly recommended. As the owners of a rental business and personal residence on Mille Lacs Lake, we have had multiple urgent issues requiring prompt and skillful heating and plumbing service. Dave has been by far the most reliable person we have ever hired for any purpose. He has saved us many times. We can always count on him to help us out at the last minute and we appreciate his professionalism.

~ Dan & Julie Vierzba ~ Grey Eagle, Minnesota

Very competent, very pleasant, thoughtful with good follow-through. We appreciate your support!

~ Dean Matthews ~ Edina, Minnesota

I want to thank Northern Air for prompt and knowledgeable service. Dave has responded when I needed him for service. I would recommend Northern Air for any furnace problem

~ Buddy Lund ~ Emily, Minnesota

We have always had very good service from Northern Air. We would refer them to anyone. Thanks so much for all of the good service.

~ Vern Linder ~ Aitkin, Minnesota

Very quick service on a very cold day. They fixed the furnace well past regular hours and it has been working great. Thanks much

~ Michael Widseth ~ McGregor, Minnesota

We have called Northern Air Plumbing and Heating for over 12 years. We have used their service for repair work, remodeling and new construction. Dave and his staff are efficient and very competent. They show up for the projects/emergencies any day Monday thru Sunday and very late day/evening hours. The service and products are priced reasonably and fair competitively. We would recommend them very highly and really appreciate how dependable and honest they are. Five stars.

~ Jim & Kris Connors ~ Mankato, Minnesota

We have known Dave with Northern Air Plumbing & Heating for several years and have recently had the opportunity to meet his wife, Erin, and their children. In the past several years we have called on Dave in need of his service to fix our plumbing in our existing structures and also for the installation of plumbing in our new construction. We have always been able to count on Dave to be there and to do our projects in a timely manner as to meet our schedule. Our experience with Dave and Erin and Northern Air Plumbing & Heating has always been a very fun and positive experience. Dave is good at what he does and is a very honest and hardworking man and his work definitely shows. Thank you, Dave and Erin, for your wonderful service.

~ Tim & Colleen Duffney ~ Aitkin, Minnesota

Finest work we have ever had done.

~ James T. Halverson ~ Deerwood, Minnesota

I cannot begin to tell you how happy I am with the service of Northern Air Plumbing & Heating. I just purchased a cabin on Spirit Lake in Aitkin and the help and support that I received from Dave and Northern Air Plumbing & Heating was fantastic! Dave did an absolutely excellent job on the bathroom we added to our cabin along with updating various plumbing problems that we encountered. Whenever I had a question, Dave was always willing to take the time to call me back and give me informative answers that made it easy for me to understand. I have always recommended Dave Rom and Northern Air Plumbing & Heating to my friends and family. Dave is someone that you can trust to get the job done. Thanks Dave & Northern Air Plumbing & Heating.

~ Susan S. Keefe ~ Aitkin, Minnesota

I have had Dave, the owner, to my residence numerous times over the past 5 years. Once in 6 inches of snow, once in a driving rain and twice long after the sun had set. Two of those service calls were on weekends. Dave charged the normal rate even for the emergency weekend and evening visits. Dave is a true professional. Customer service is a very high priority with Northern Air and they are the only contractor I call to service our plumbing and heating needs.

~ Joseph R. Hirtzel ~ Brainerd, Minnesota

Since purchasing our cabin on Mille Lacs over 5 years ago, we have used Dave’s services for numerous projects including more than one emergency. We cannot say enough good things about the timeliness, professionalism, quality, and cost of the maintenance and repairs. He is always available and does exactly what is expected in the time promised. We have recommended him to neighbors who have also had similar experiences. Without hesitation, we recommend Northern Air Plumbing & Heating. It’s a real comfort to know that Dave is available whenever we need assistance.

~ Bernadette & Carl Ammons ~ Minneapolis, Minnesota

The Northern Air crew responded to our call, covered all our needs satisfactorily, and kept within their estimate. We experienced no unpleasant surprises. We appreciate their “round the clock” dependability and pleasant service. Once we heard Dave’s laughter it became infectious. Thank you for a job well done; we appreciate each one of you.

~ Rick & Celia Doty ~ Aitkin, Minnesota

We decided to use Northern Air Plumbing & Heating on our new home because they were recommended by people that we know and trust. They are a local contractor with a good reputation, and would be available for future service. The estimate we received was very competitive, complete, and well presented. We were very pleased with the quality of the materials and equipment that was used and the workmanship involved in the installation. We were pleased with the communication and wonderful service provided by Northern Air, and the work was done in a timely manner. The workmen involved in our project were friendly, courteous, knowledgeable, and professional. We would not hesitate to use Northern Air again in the future.

~ Victor Lien ~ Aitkin, Minnesota

I’ve used Northern Air for all my plumbing and several air-conditioning projects over the last 15 years at McQuoid’s Inn, my residences, and other rental properties that I’ve owned. They are very reliable, on time and do very good work. I always refer them to both friends and anyone looking for a fair and reliable contractor. On a scale of 1-10 I would give them an 11!

~ Terry McQuoid ~ Isle, Minnesota

In the fall of 2007, we built a new hunting cabin and Dave Rom of Northern Air Plumbing & Heating completed the work for us. We had electric in-floor hot water heat installed and a propane-fired gas furnace as a back-up. He also did all of the plumbing. We were very satisfied with the quality of his service and work. Since that time, we have had some service work done in our home. We had a power-vented hot-water heater and a basement lift pump replaced. Both of these times Dave quickly responded to our needs. We would recommend his services for any plumbing or heating needs.

~ Harland Rothwell ~ Deerwood, Minnesota

I have had nothing but excellent service from Northern Air. Everyone is very friendly on the phone and when they come to your home, the service is very quick. When my water boiler went out, they were at my house the next day. Then the water pressure dropped on my boiler so I called them late at night to fix it and they were there within 20 minutes and there was no charge. I'm very happy with their service and I would recommend Northern Air to everyone.

~ Misty Swanson ~ Aitkin, Minnesota

Northern Air Plumbing & Heating have done all of our plumbing work. They are very personable and are prompt at getting the work done. They are very professional in the work that they do and they stand behind it. I would recommend Northern Air Plumbing & Heating to anyone. You will feel confident in the job that they do.

~ Boyd Bremner ~ Aitkin, Minnesota

Just a while ago we built our retirement home in Palisade, Minnesota. Northern Air Plumbing & Heating was recommended to us by the builder and other subcontractors. Northern Air bid and did our supply, waste (kitchen & bathrooms). We had them do our underground waste and furnish and install our dual fuel forced air system, air conditioning and our in-floor heat that was zoned. They gassed our appliances and in all cases were here when they said they'd be here. They performed their functions expertly and were friendly and easy to work and communicate with. We were and are very satisfied with every aspect our association with Northern Air and their employees and we recommend them every opportunity that arises and would use them again.

~ Michael Harrison ~ Palisade, Minnesota

Dave of Northern Air Plumbing & Heating was referred to us by our neighbors who spoke highly of him. Dave has always responded to our calls promptly. He is hard-working and efficient at what he does. He is never too busy to answer our questions. He always researches the most economical solution to our plumbing and heating problems. DAVE WILL ALWAYS BE OUR PLUMBER AND HEATING SPECIALIST! It is obvious that Dave and Erin work as a team. Erin relays our messages and often answers questions that we may have.

~ Jan Anderson ~ Brainerd, Minnesota

Since 1991 when my wife and I purchased a farm that needed some fixing in the old house, which was built in the early 1900s, we have called on Northern Air Plumbing & Heating. We needed all new plumbing and heating and they took care of everything that we needed and gave us the best service when we needed it. Over the years since Dave and Erin took over the business, their service is the best. Recently, we had new countertops and a sink installed. Dave came to disconnect the water and do what he had to do because the installers called and said they were coming 2 hours earlier than we expected. We needed Dave right away and he was there for us. We really appreciate what they have done. We are going on 20 years here in Aitkin County and have never had to call any other plumber. We highly recommend them to anyone. We have always been satisfied with their prompt workmanship and service when we called. When they do it right, why call anyone else?

~ Gerry Rudelitsch ~ Aitkin, Minnesota